MGM Resorts International

Privacy Policy
Frequently Asked Questions

The Frequently Asked Questions below are designed to address questions you may have concerning the privacy of the information you provide to MGM Resorts International companies. Click on a question to view a response.  If you have additional questions regarding your privacy, you may contact us at privacy@mgmresorts.com.

Click here to read the MGM Resorts International Privacy Policy.

What is the MGM Resorts International Privacy Policy?

Our Privacy Policy describes how information about you may be obtained, used, protected and disclosed by MGM Resorts International companies. It also describes how you can review and change your contact information, and provides you with ways to “opt-out” of the use of your personal information for marketing purposes.  

What types of information does MGM Resorts International collect?

We collect information from a variety of sources and in a variety of ways. For example, when you visit our resorts, casinos, and web sites, you might provide us with contact and other personal information such as your name, date of birth, postal address, email address, and telephone number. When you visit our web sites, we might collect information about the type of device and browser you are using, the unique number assigned to your server or Internet connection, your geographic location, what pages you look at, and what information you download. We may also use “cookies” and similar technologies to help us recognize and serve you better. When you use Wi-Fi services we make available at MGM Resorts, we might collect information (directly or through third parties) about the web sites you visit, the type of device and browser you are using, your device identification number, bandwidth used, session time, etc. With your consent, we might also collect information about your precise physical location within and around MGM Resorts for marketing purposes. In certain situations we may link non-personal information with personal information. By getting to know you, our customers, and your interests and preferences, we are better able to offer products and services that appeal to you.

How does MGM Resorts International use the information it collects?

We use the information we collect to assist in our customer marketing activities, such as to send you promotions, offers and invitations; to confirm your identity when you make reservations or have questions about your Mlife account; to process your reservations or purchases; to track your reservations and hotel stays generated through our affiliate program; to conduct statistical analyses; to customize your experience at MGM Resorts International web sites; to help us identify your preferences and interests; and to offer you additional products and services. Some promotions and offers will be delivered to you through our business partners; these marketing relationships allow us to offer you additional products and services that you may find valuable.

What is a Guestbook?

Our Guestbooks, which are accessible through any MGM Resorts International web site, allow you to view and update your contact information and choose which MGM Resorts International resorts and casinos you are most interested in hearing from.  

How do I confirm the accuracy of my personal information?

You can view and update your personal information and choose which MGM Resorts International companies you are most interested in hearing from by using our Guestbooks. You can also select what forms of communication you wish to receive from among various preferences, including direct mail, e-mail, telemarketing, and text messaging. You can use our Guestbooks by visiting any MGM Resorts International web site. If you are an Mlife member, you can update your personal information and communications preferences by visiting www.mlife.com, logging in to your account, and selecting "My Account".

How does MGM Resorts International use “cookie” technology?

A cookie is a small file that contains information sent by a web site that is saved on your computer’s hard drive. MGM Resorts International web sites use cookies and similar technologies to put a unique identifier on your computer, which allows us to track your usage of our web sites; to gather data such as which web pages you visit and what material you download; and to personalize your experience at our web sites (such as storing your preferences for viewing MGM Resorts International web sites so that you will not have to reset your preferences on future visits). Third-party advertising companies that work with us may also use cookies and similar technologies to collect information at our web sites for a variety of purposes including providing you with advertisements that are likely to be of interest to you. You can configure your computer’s browser to reject some types of cookies. However, if you reject cookies, you may not be able to conduct some transactions or use some services on our web sites. Additional details are provided in our Privacy Policy.

How will MGM Resorts International business partners contact me?

Our business partners may communicate with you via e-mail, direct mail, or telephone.

Can I choose not to share my personal information with MGM Resorts International business partners?

Yes. If you choose to opt-out from receiving (that is, not receive) offers from our business partners, we will not share your personal information with our partners for marketing purposes, but you may continue to receive communications from MGM Resorts International resorts and casinos. However, even if you opt-out, your personal information may be used by us and shared with our partners and other third parties for non-marketing purposes, such as processing a reservation or a purchase you have requested.

How do I opt-out from receiving offers or other information from MGM Resorts International or its business partners?

If you do not wish to receive marketing offers from MGM Resorts International or its business partners, please choose one of the following ways to inform us of your decision:

(1) E-mail us at privacy@mgmresorts.com.

(2) Call (866) 761-7111 toll-free.

(3) Send your written request to:

MGM Resorts International
Attn: Privacy Policy
3549 Industrial Road
Las Vegas, Nevada 89109

What steps does MGM Resorts International take to protect my personal information?

The security of your information is extremely important to us. We store your personal and non-personal information on secure computer devices. To protect your information we maintain administrative, procedural and technical security measures that meet generally recognized industry standards, and we train our employees on our security procedures. We take reasonable measures to ensure that unauthorized persons cannot access your personal information. However, no security system is completely impenetrable, and your personal information could become accessible in the event of a security breach. When we provide personal information to our partners, we require them to exercise reasonable care to protect your personal information and to limit the use of your personal information to the purpose for which it was provided to them.  

What privacy protections apply to non-MGM Resorts International websites that are linked to MGM Resorts International websites?

MGM Resorts International web sites often have links to other non-MGM Resorts International web sites that you may find interesting. You should review and understand the privacy policies on those sites before you provide any personal information through such sites.

Do I have to be a certain age to visit the MGM Resorts International resorts, casinos and web sites?

Yes.  Certain areas and activities are intended for persons 21 years of age or older. If you are under age 18, we ask that you not provide any personal information to us.  We do not knowingly collect information from persons under the age of 18.

Who do I contact if I have other questions or comments about MGM Resorts International’s Privacy Policy?

Contact MGM Resorts International at privacy@mgmresorts.com. Or, write to us at:

MGM Resorts International
Attn: Privacy Policy
3549 Industrial Road
Las Vegas, Nevada 89109