Where can I purchase a Gift Card?
Where can I use my Gift Card?
The MGM Resorts International Gift Card is accepted at participating destinations' merchant and restaurant outlets listed here. The Gift Card cannot be used to make reservations or advance purchases, such as show tickets or room reservations.
Gift Cards may not be used for gaming activities, hotel reservations or advanced purchases, and are not redeemable for cash. See the Cardholder Agreement for a complete list of terms and conditions.
Does my Gift Card expire?
Funds on the Gift Card do not expire. Unless prohibited by law, a monthly inactivity fee of $2.50 will be deducted from your Card balance after thirteen months of inactivity. The amount remaining on the Card will be available until the amount reaches zero.
Are there any fees?
Unless prohibited by law, a monthly inactivity fee of $2.50 will be deducted from your Card balance after thirteen months of inactivity. Activity is defined as any action resulting in a charge on the Gift Card balance, other than fee imposition, or adjustment due to error or prior transaction reversal. For inquiries on the Gift Card transaction history, please visit transcardgift.com or call 800.554.2707. Some merchants may charge a processing fee.
How do I find the available balance on the Gift Card?
The available balance should be indicated in the first white box located on the back of the Gift Card upon initial purchase. You may confirm the available balance at any one of our Gift Card selling locations, online at transcardgift.com or by call 800.554.2707.
Can I add funds to my Gift Card?
No, the Gift Card is not reloadable. However, returns and credits amounts can be placed back on to the Card by a merchant.
Can other forms of payment be used with the Gift Card when making a purchase?
Yes. The customer should inform the cashier how much to deduct from the Gift Card and how much to deduct from the other payment method(s) before the start of the purchase transaction. Please note that some stores are not able to split purchases between Gift Cards and credit or debit cards. In these cases, a customer may need to pay the difference in cash.
How are returns, exchanges or disputes handled?
Subject to the outlet's return policy, merchants may credit balances back to the Gift Card used to make the original purchase. For this reason, it is very important that customers keep Gift Cards and receipts. Funds credited by the merchant will be available in three – five days after the return is processed. If the physical Gift Card is not present, the merchant may issue a store credit or store valued Gift Card, or allow an exchange. Voided transactions may take up to seven days to be credited back to the Gift Card's available balance.