Cancellation and Postponement Information

Cancelled Events

Orders purchased with a credit card will be refunded automatically* to the credit card used for purchase. Please allow up to 30 days for this refund to reflect with your financial institution.

For guests who utilized a Third Party to secure tickets, please reach out to your original point of purchase for information regarding a credit.

Tickets purchased with Cash will be refunded by check upon request. To initiate the refund process, please follow one of the following actions below:

By Email:

  • Scan and send a copy of your ticket(s) to corporateticketing@mgmresorts.com
  • Include your Name, Contact Phone Number and complete Mailing Address in the body of the email**
  • Upon validation, the credit will be processed in full and a check will be issued to you by mail within 6 weeks
  • Refund checks will only be issued to the account holder on file

By Mail:

  • Please send the physical ticket(s) to: 
    MGMRI Ticketing
    C/O Cancelled Show Support
    3780 Las Vegas Boulevard South  
    Las Vegas, Nevada 89158
  • Include your Name, Contact Phone Number, Email Address, and complete Mailing Address in the envelope**
  • Upon validation, the credit will be processed in full and a check will be issued to you by mail within 12 weeks
  • Please be certain to keep a copy of the ticket for your files
  • Refund checks will only be issued to the account holder on file
  • We recommend retaining a copy of your original ticket for your records

Rescheduled Events

  • Tickets will automatically be valid for the new performance date, no action needed. Should you not be able to attend, you may request a refund in full within 30 days of the new show date being announced, starting May 1st. Notification to ticket holders will begin on May 1 and include detailed instructions on how to obtain your refund. If your event had been rescheduled prior to May 1, your 30-day refund opportunity will commence upon notification.

Postponed Events

  • If your event has been postponed, hold on to your ticket as you will be able to attend the rescheduled date with your existing reservation. Notification to ticket holders will be issued as soon as a new date has been confirmed. If 60 days have passed since the May 1st Ticketmaster policy roll out, and no rescheduled date has been announced, a 30-day window for refunds will commence. If postponement is announced post May 1st, the 30-day refund window will commence upon the announcement of the new date. Detailed instructions on how to obtain your refund will be provided at that time.

Active Performances

  • All sales are final. We look forward to hosting you at the show!
  • If there are any changes in schedule, you will be notified by Ticketmaster and/or MGM.

Contact Information For Additional Inquiries
Email Address: corporateticketing@mgmresorts.com  
 

*If you have purchased tickets in person at the MGM Northfield Park Box Office, please visit the box office to confirm your refund, or contact Corporate Ticketing.

**We will only use this information to process your request subject to MGM’s Privacy Policy.

Impacted Events at MGM Northfield Park

Event

Original Date

Location

Status
52nd St. Stranger – A Tribute to Billy Joel  March 20, September 18 Neon Room Rescheduled for April 23, 2021
Ann Wilson May 21 Center Stage Cancelled
Bachman Cummings June 14, June 6 (2021) Center Stage Rescheduled for August 22, 2021
Brian Howe – Bad Company Former Lead Singer April 24 Neon Room Cancelled
Brian Newman: After Dark June 12 & 13, November 27 & 28 Neon Room Cancelled
Buddy Guy June 25 Center Stage Cancelled
Chicago April 16, November 15 Center Stage Rescheduled for May 23, 2021
Countess LuAnn  May 9 Center Stage Cancelled
David Spade August 7 Center Stage Rescheduled for August 6, 2021
Dennis DeYoung July 18 Center Stage Cancelled
Deon Cole: COLEOLOGY Tour  April 17, September 5 Center Stage Rescheduled for May 29, 2021
Dokken + Lynch Mob October 18 Center Stage Cancelled
Eric Martin of Mr. Big featuring PJ Farley of Trixter May 29, November 20 Neon Room Rescheduled for July 30, 2021
Evolution – Eric Clapton Tribute March 14, July 25 Neon Room Rescheduled for January 23, 2021
Gary Allan April 10, June 7 Center Stage Rescheduled for June 7, 2020
Gladys Knight May 7, Novevmber 12 Center Stage Rescheduled for May 21, 2021
Gordon Lightfoot  March 27, July 25 Center Stage Cancelled
Grand Funk Railroad March 21, October 9 Center Stage Rescheduled for May 1, 2021
Happy Together August 16 Center Stage Rescheduled for August 15, 2021
Invincible – Pat Benatar Tribute Band  April 17, November 14 Neon Room Rescheduled for May 8, 2021
Jill Scott June 12 Center Stage Cancelled
Kenny ‘Babyface’ Edmonds  May 8, September 18 Center Stage Cancelled
Leonid & Friends July 12, November 11 Center Stage Rescheduled for October 22, 2021
Matthew and Gunnar Nelson July 17 Neon Room Cancelled
Mike Tramp of White Lion  May 8, September 19, March 6 (2021) Neon Room Rescheduled for May 22, 2021
Ms. Lauryn Hill March 12, September 9 Center Stage TBD
REO Speedwagon  May 23 Center Stage Cancelled
Rocky Mountain Way - Joe Walsh Tribute Band  April 18, July 24 Neon Room Rescheduled for January 30, 2021
Ron White June 6 Center Stage Rescheduled for January 23, 2021
Rumours – The Ultimate Fleetwood Mac Tribute Show  April 25, September 11 Neon Room Rescheduled for May 7, 2021
Sheryl Crow June 16 Center Stage Cancelled
Sinbad April 18, August 23 Center Stage Cancelled
SiriusXM Presents: Todd Rundgren - The Individualist, A True Star May 14 & 15 Center Stage Rescheduled for January 30 & 31, 2021
Southern Roots: Southern Rock Experience May 30, September 25 Neon Room Cancelled
Southside Johnny & The Asbury Jukes  May 16, September 12 Center Stage Rescheduled for May 22, 2021
Straight No Chaser: The Open Bar Tour  April 4 Center Stage Rescheduled for March 26, 2021
The New Barleycorn – Songs & Stories of Ireland  March 21, August 22 Neon Room Rescheduled for March 20, 2021
The Swon Brothers – Live in Concert March 27, August 21, November 7 Neon Room Cancelled
Thunder From Down Under – Neon Nights World Tour 2020  April 4, August 29 Neon Room Cancelled
Thunder From Down Under – Neon Nights World Tour 2020  April 4, August 29 Neon Room Cancelled
Todd Rundgren January 30 & 31 Center Stage Cancelled
Tyler Henry: The Hollywood Medium June 26, December 11 Center Stage Cancelled
WFC 128 - Live MMA/Cage Fights October 16 Center Stage Cancelled
Who’s Best: A Tribute to the Music of The Who May 15, October 23 Neon Room Cancelled
Wish You Were Here – Celebrating 25 Years of Pink Floyd 1995 April 25, August 15 Center Stage Cancelled