General Questions:
Corporate & Careers
So you’re interested in joining our team? Fantastic! Find out more information on Careers with MGM Resorts International on our website.
Yes, we have an entertainment loyalty program called MGM Rewards. Our loyalty program is more than a casino loyalty program; our members earn rewards for hotel, dining, entertainment and gaming activity at any one of 16 MGM Resorts International destinations nationwide! Find out more about the MGM Rewards program here.
Dynamic Currency Conversion is a convenient service that offers international guests a choice of paying for their room and purchases in their local currency or US Dollars. All of the MGM Resorts in Las Vegas offer this service to our guests at the Front Desk, VIP Lounge, Pool Operations, and via the Contact Center as well as Casino Marketing. There are no hidden fees and the exact price is known at the time of the purchase or charge. This benefits guests in offsetting existing fees directly associated with international credit cards and is available in International MasterCard and Visa transactions. Our Detroit, Biloxi, Tunica and National Harbor Resorts do not offer Dynamic Currency Conversion services. Borgata resort in Atlantic City offers dynamic currency conversion services through NRT kiosks.
LET stands for Live Entertainment Tax. Click here for more information about NV LET.
- Seasonal temperatures range from 34° F (1° C) to 58° F (14° C) in the Winter, 60° F (16° C) to 88° F (31° C) in the Spring, 74° F (23° C) to 103° F (39° C) in the Summer, and 54° F (12° C) to 82° F (28° C) in the Fall.
- For specific temperatures we suggest using a weather service, such as Weather.com, to find detailed information about Las Vegas weather.
Las Vegas is in the Pacific Time Zone, UTC -8:00
Yes, connect with MGM Resorts International on the following social media platforms:
- Facebook: https://www.facebook.com/mgmresorts/
- Twitter: https://twitter.com/MGMResortsIntl
- YouTube: https://www.youtube.com/user/mlifetv
- Instagram: https://www.instagram.com/mgmresortsintl/
- Pinterest: https://www.pinterest.com/mgmresortsi1945/
Currently we do not have online chat capabilities. Contact our Central Reservations team at 855.788.6775 who will be happy to assist your needs.
Mobile App
The MGM Resorts Mobile App is a wonderful way for you to curate your MGM experience through your mobile device. You can access all of our dining and entertainment offerings. The MGM Resorts Mobile App has MGM Rewards enrollment capabilities and gives existing MGM Rewards members access to their MGM Rewards Tier Credits, Points, and MGM Rewards Points balances.
The MGM resorts Mobile App does more than just book room reservations. The app grants you access to dining, entertainment, and hotel information. You can also book dining reservation and purchase tickets to in-house shows (iOS users only).
The MGM Resorts Mobile App is a complimentary service available in the App Store and Android App Store at no charge. Like other mobile apps, standard data and message charges may apply (depending upon your carrier plan) when you use the MGM resorts Mobile App.
The mobile app is available in English.
Yes, we do allow third party reservation check-in through the app. Please input your confirmation number that was provided to you and follow the prompt to check-in.
There may be issues with your credit card or we may need to verify your ID. We require each guest, who has not previously been ID verified, have a front desk agent manually check your photo ID to confirm that your name matches the reservation. The name on your ID must match the reservation.
Your reservation will show in the app within seven days of your check-in date and you can start to check-in 24 hours prior to the arrival time you selected upon booking.Once you receive the 24-hour mark notification, the app will notify you that check-in is now available as long as you have agreed to accept notifications and/or your settings are set to accept such notifications.If "location access" is enabled and the check-in process is completed in the app, and you are within 20 miles of the property, the app will add you to the top of the room queue and when a room is available it will automatically assign your room.Rooms will be automatically assigned up to two hours prior to arrival when a room becomes vacant and clean.
This sometimes happens when you opt out of in-app notifications or otherwise change your notification settings.
You will receive a check-out email with your bill before 11:00 AM on your departure date with instructions on how to check-out. You will also have the option to purchase late check-out, based on availability. If you'd like to pay your bill with cash, you must see the Front Desk. If you do not recieve a check-out email, please visit the Mobile Check-in Area on property.
Please visit a front desk agent in the main lobby as there may be changes to your room reservation and/or questions regarding your billing method.
Resorts
Firearms are not permitted at any of the MGM Resorts properties, including within our hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.
The social investments made by MGM Resorts International are dedicated to strengthening the communities where our employees live, work and care for their families. For this reason our charitable contributions are focused in Nevada, Mississippi and Detroit, Michigan, and our giving areas focus on development of at-risk youth, public education, community development and diversity. If your request falls within these geographic and giving priorities, please visit our website at https://www.mgmresorts.com/en/company/foundation.html for more information.
MGM Resorts gift cards are accepted at participating destinations. For a list of participating destinations where you can purchase, redeem or to purchase online, visit www2.mgmresorts.com/giftofvegas/
- MGM Resorts has worked hard to improve the parking amenities at each of its resorts. We currently offer one or more Electric Vehicle Charging stations at:
- Bellagio, ARIA, Mandalay Bay, MGM Grand Las Vegas, New York-New York, Luxor and Excalibur in Las Vegas and Borgata in Atlantic City. Parking fees may apply.
- Please contact your resort for more information about its Electric Vehicle Charging stations.
Yes, all of our properties have travel agent rates. Travel agents can use the IATA field to receive their commission on reservations on our online reservation system. Travel agents looking for discounts on their own reservations can show their ID at the front desk or call our central reservations line at 855.788.6775 for more details.
Yes, all of our properties have in-room internet access.
Address the package to the Hotel at which the recipient is staying. Be sure to write the recipient's name on the package, followed by the words "Hotel Guest" and their arrival date. The Business Services Center at the resort will notify the guest of their package. All packages are subject to a processing and delivery fee based on the weight of the item. For more information contact the resort where the guest is staying.
Yes, each of our resorts has various rates for spa and salon services. You can find the details for hours, services, and photos of our spas and salons on our website.
Please contact our concierge at the resort the recipient is staying at for information on ordering special amenities.
Information about the daily resort fee and the amenities you receive in connection with the fee can be found within the Hotel Reservation Terms and Conditions agreed to during booking and at https://www.mgmresorts.com/en/terms-and-conditions.html. Amenities may vary by property.
Children of hotel guests and non-hotel guests are allowed if accompanied by an adult. Please note you must be 21 years of age to enter the casino or any gaming area.
Some of our properties do offer the option of purchasing sheets and bedding. Please contact the concierge at the resort for more information about purchasing hotel bedding.
We cash in foreign currency at the casino cage, at no charge, and the rate changes daily so we can not guarantee the rate for any given day.
We cash traveler's check at the casino cage and there in no charge for this service.
Casino
Nevada, Mississippi, Detroit, Atlantic City and National Harbor guests must be 21 to gamble on the casino floor. National Harbor guests 18 and over can place bets in the sports book. Learn more about the legal ages to gamble at U.S. casinos.
You must be 21 years of age or older to consume alcohol at any MGM Resorts International destination.
We cash traveler's check at the casino cage and there in no charge for this service.
You may obtain a Marker Limit Application on our website. The marker limit forms contain specific directions for processing the application. You are also able to call and request a marker limit application with our Casino Credit Department at 800-929-9413.
You can download your tax document at https://www.mgmrewards.com/reportingform.
Meetings, Groups, & Weddings
- Our Las Vegas Resorts - Bellagio, ARIA, Mandalay Bay, MGM Grand Las Vegas, Luxor, and Excalibur have wedding chapels. Additional wedding venues & planning information is available on our website.
- Borgata in Atlantic City does not have a wedding chapel but has multiple wedding venues, including the Water Club.
- Beau Rivage in Biloxi, MS does not have a chapel, but there are multiple settings to choose from including Ballrooms and Waterfront wedding venues.
- Park MGM, Vdara and The Signature at MGM Grand in Las Vegas do not have a chapel but do have other wedding venues available for ceremonies.
- MGM Grand Detroit and MGM National Harbor do not have wedding chapels.
You can view many of the wedding packages online on our website. You can also request more information about wedding services from any of the MGM Resorts destinations.
Our Las Vegas resort concierge team can arrange tee times at a number of Las Vegas golf courses or at the new TopGolf driving range, located near the MGM Grand just a few steps from the Las Vegas Strip. MGM Resorts International Beau Rivage Resort in Mississippi has exclusive access to the Fallen Oak Golf course. Our concierge team at other resort destinations in Detroit, Tunica, National Harbor, and Atlantic City can arrange golf tee times at local golf courses as well.
Hospitality and conference suites can be booked online at MGMResorts.com. If you need to reserve a block of rooms contact MGM Resorts Social Occasions to assist in booking small conference suites & rooms.
MGM Rewards:
MGM Rewards
MGM Rewards is MGM Resorts' loyalty program that gives you the power to earn benefits for virtually every dollar you spend. That means you'll be rewarded for enjoying our hotel rooms, dining and spa experiences, along with your slots, video terminals, video poker, and table games play at any MGM Rewards Destination nationwide. Your play and spend are recognized as a single account, making it easy to stay, play and dine wherever you like, whenever you like. Earn SLOT DOLLARS®, MGM Rewards Points, and Tier Credits toward your Tier Status, and more! Advance your tier and earn even more benefits.
Eligible individuals may enroll in MGM Rewards by visiting mgmrewards.com, downloading the mobile app, or by visiting an MGM Rewards Destination. Refer to Program Rules for Terms and Conditions of being an MGM Rewards member.
Visit an MGM Rewards destination and present your valid photo identification to receive your MGM Rewards card.
Account passwords can be reset via the web at the MGM Resorts sign-in page. Enter your account email and proceed to the next step, then select the forgot password link and follow the instructions.
Account PINs can be reset at an MGM Rewards desk or via the MGM Resorts mobile app.
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At the MGM Rewards desk, present valid identification and our staff will assist you with a PIN reset.
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In the MGM Resorts mobile app, sign in to your account, navigate to the Home tab, and select the button that displays your Tier Status. In the window that opens, select the link to change your account PIN and follow the instructions.
Yes, one of the benefits of being a BetMGM customer is that you are automatically assigned an MGM Rewards member number. To activate your MGM Rewards account, please visit www.mgmrewards.com and select "Activate your account" from the sign in page.
Yes, please see the supervisor in the pit for assistance at each participating MGM Rewards Destination.
For information on how to earn and redeem your Platinum and NOIR air travel credit, tier achievement celebration dining experience and annual cruise benefit, please click here.
For information on how to earn MGM Rewards Points and Tier Credits, please click here.
PLANNING YOUR TRIP:
Reservations & Offers
To learn more about resort offers and special promotions, please visit our Offers page. For the best offers and to stay up-to-date on our promotions sign up for MGM Rewards.
You must be 21 years of age to make a hotel reservation at any of the MGM Resorts destinations.
All of our properties offer special rates for AAA, Military, and Government. Please call central reservations for more information or view the offers page for more information on special rates and promotions.
You have the ability to look up and/or modify your upcoming room reservations online via Find Reservations and Trips. You can also use the Trips tab on the MGM Resorts mobile app to access existing reservations. At this time, existing room reservations at The Cosmopolitan of Las Vegas may only be accessed through Trips on the web, not through the mobile app.
To modify reservations made through a third-party booking site (i.e. Expedia, Agoda, Booking.com, etc.), please contact the third party directly.
Yes, please call central reservations at 855-788-6775 for assistance with booking a reservation at MGM Resorts International destinations. For the best hotel rates guaranteed book directly online.
Please call central reservations at 855-788-6775 for assistance with making changes to your room reservation.
At the time of booking a hotel room, MGM Resorts requires a deposit of the first night’s room and tax.
The first night's deposit is fully refundable provided notice of cancellation is received by Room Reservations at least 72 hours prior to the arrival date, unless specifically excluded by booked offer.
The “Run of House Room” means you will have a bed type assigned at check-in.
You will need to work with our Group Sales Department for booking rooms of 10 or more. You can find group information on our website, request more information through Cvent RFP, or you can contact Group Sales through our Central Reservations line at 855-788-6775 for more information.
Contact our Central Reservations team at 855-788-6775 for assistance with connecting rooms. Please note these requests are not guaranteed and certain room types do no connect.
Please contact Central Reservations at 855-788-6775 to add an additional name to a reservation.
A single person can make reservations for multiple rooms, but we encourage all guests staying at the resort to have their name assigned to rooms. Having all names attached to the reservation ensures check-in is as smooth as possible. Guests can book less than nine rooms online, for more than nine rooms please contact MGM Resorts Social Occasions.
All guests should receive a confirmation of their reservations shortly after booking. MGM Rewards members can access their reservations and confirmations online. All other guests should contact our Central Reservations at 855-788-6775 to obtain copies of confirmations or folios.
Guests can request an upgrade at check-in. To find out and confirm an upgrade before you arrive, please Central Reservations at 855-788-6775.
We offer local discounts to multiple shows however for room reservations it will vary based on property.
Credit card authorization forms are required for you to pay for someone else’s room and tax during their stay without you being present to show the credit card. Contact the specific resort to obtain the authorization form. All guests will still be required to present a credit card at check-in for incidentals for the room.
Yes, MGM Resorts occasionally features last minute and limited time offers for guests. Please consult our special offers page for current deals.
Yes. Please see the front desk upon check out and present the credit card you'd like to be charged.
Resorts
Yes, all MGM Resorts International destinations offer the option for self-parking and valet parking for guests and visitors. Please click here to find out more information about parking at our Las Vegas Resorts. Parking at our Detroit, Biloxi, Tunica, and National Harbor resorts is free for our guests. The Borgata in Atlantic City offers both valet & self-parking with a $5 fee per visit. The Water Club at Borgata only offers valet parking with a $10 fee per visit.
The number of guests allowed per room varies by the specific room type reserved. You can find this information in each room type details throughout the online booking process.
Rollaways:
- Available for a fee at: ARIA, Bellagio, Delano, Excalibur, Luxor, Mandalay Bay, Park MGM, and New York-New York.
- Not Available at: MGM Grand Las Vegas, The Signature, Vdara Cribs:
- These are free of charge for guests staying at our Las Vegas resorts. Some properties offer a traditional crib, others provide a portable crib.
- The MGM Grand Detroit also offers cribs to guests staying at the resort; fees may apply, please contact Housekeeping for details.
Some of our resorts have room types that come with private pools. We recommend you call the Central Reservations at 855-788-6775 to guarantee a room type with a private pool.
All of our resorts offer accessible room accommodations. The accessible features will vary from property to property. We recommend using our website to find the details about our accessible room types. Some of our hotel rooms are equipped with Hoyer Lifts:
- Bellagio: Standard Deluxe Room
- ARIA: Contour Suite
- Vdara: ADA Rooms Variable
- Beau Rivage in Biloxi, MS: Deluxe Accessible Room To book one an accessible room with Hoyer lift, please call the Central Reservations at 855-788-6775
As of March 15, 2011 only dogs are recognized as service animals (with the exception of miniature horses in a few cases). Aside from assisting the blind, deaf, and/or wheelchair bound guests, service dogs are also acceptable in assisting in calming a person with PTSD (Post Traumatic Stress Disorder). Please contact Central Reservations at 855-788-6775 to let us know you will have a service animal.
Bellagio, ARIA Vdara, MGM Grand, Mandalay Bay, Delano Las Vegas, Park MGM, NoMad Las Vegas, New York-New York, Luxor and Excalibur are dog friendly resorts in Las Vegas. Beau Rivage is a dog friendly hotel in Biloxi, MS, MGM Grand Detroit is a dog friendly hotel in Detroit, MI and MGM Springfield is a dog friendly hotel in Springfield, MA. Service animals are welcome at all MGM Resort destinations, please contact Central Reservations at 855.788.6775 to let us know you will have a service animal. Restrictions and fees apply. Please note dogs are the only pets allowed on property.
Up to two dogs are allowed with a maximum combined weight of less than 100 pounds. A charge per night, per dog, plus tax for the room or suite will be applied to your account. Your dog cannot be left unattended in your guest room at any time unless placed in a kennel or carrier. Due to health code regulations, we regret that dogs, except for service dogs, are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through. Dogs are permitted in hotel rooms, suites and the designated outdoor dog park located on property. For more information, please click here to learn more.
All requests are based on availability.
Most of our guest rooms are non-smoking. Some of our resorts are entirely non-smoking, such as The Signature at MGM Grand, Vdara, and Delano in Las Vegas. Please use our website to find out more information about smoking and vaping at specific resort destinations.
MGM Resort destinations in Las Vegas, Detroit, Biloxi, Tunica, New Jersey, and National Harbor do not offer childcare or babysitting services. For all other resorts, contact your resort concierge for assistance on finding childcare while on vacation.
The Bell Desk at your resort is happy to assist with checking/holding luggage.
There are many room types available at MGM Resorts destinations that are suitable for groups and families wishing to stay together. Use our website to view all the different types of rooms at MGM Resorts destinations to find one right for your family getaway.
Coffee makers are available in some of our room types at our resorts. We encourage you to review the room amenities on our website before booking to confirm if the room has a coffee maker.
Yes all of our guest rooms at all of our resorts have complimentary hair dryers for use.
Yes all of our guest rooms at all of our resorts have complimentary irons & ironing boards for use.
Amenities vary by room type and location. We recommend you review the hotel room types available at each destination to find specific amenity information.
The MGM Resorts destinations all feature fitness facilities; however, specific equipment and services in the gyms vary by resort.
Luxury suites at our resorts all include refrigerators. In Las Vegas The Signature at MGM Grand, Vdara, and Hotel 32 also include refrigerators in their rooms. All other Las Vegas resorts offer refrigerators for a fee.
Pool season generally is between mid-to-late March through late October, pending on the weather. Most properties will still have a pool open year-round for guests to use. Please visit the pool pages on our website for more information regarding opening dates for each pool.
Transportation
- Yes, all of our properties have an AVIS agency on site.
- Phone: 800-729-3563 (speed dial 958), If you’re at the resort, press #1 for the AVIS call center which is available 24 hours.
MGM Resorts does not offer shuttle service; however shuttles are available at the airport and will bring guests to our properties for a fee. Taxis are also readily available, and if desired, guests may rent a limo, or reserve a ride-share such as Uber and other rideshare programs to pick them up or drop them off at any MGM Resorts destination.
Wheelchairs and scooters are available at all of our properties for a fee. To guarantee a wheelchair or scooter, please contact the Concierge at the resort you’re staying.
Some of our resorts provide oversized parking, or RV parking, for guests. RV parking is available at ARIA, Bellagio, Luxor, and Mandalay Bay. We recommend contacting your resort concierge prior to arrival to ensure there is space for your oversized vehicle or RV.
During your Stay:
Check-in & Check-out
All times are in local time zones:
- Check-in: 3:00 PM
- Check-out: 11:00 AM
The MGM Rewards Mobile App has a variety of features, including mobile check-in and check-out. Using the MGM Rewards App, MGM Rewards members can check in early from almost anywhere, anytime. You are then notified when your room is ready.
Download App
MGM Resorts guests who have access to mobile check-in will receive an email 24 hours prior to arrival so that they can pre-check-in using their mobile devices at all destinations. Once at the resort, guests will need to verify information at the resort either by kiosk or with the front desk.
The MGM Rewards Mobile App has a variety of features, including mobile check-in and check-out. Using the MGM Rewards App, MGM Rewards members can check in early from almost anywhere, anytime. You are then notified when your room is ready.
Download App
Guests can purchase an early check-in by selecting the option during the booking process online. Other early check-in requests are based on availability.
The MGM Rewards Mobile App has a variety of features, including mobile check-in and check-out. Using the MGM Rewards App, MGM Rewards members can check in early from almost anywhere, anytime. You are then notified when your room is ready.
Download App
Late check-out is available for a fee and is based on availability. Contact the front desk during your stay for availability options.
If a credit card was supplied at check-in, your bill will be emailed to you on your day of departure. If charges are accurate, you can depart your room and use one of the key drop boxes. Some resorts offer television and mobile check-out express options.
The MGM Rewards Mobile App has a variety of features, including mobile check-in and check-out. Using the MGM Rewards App, MGM Rewards members can check in early from almost anywhere, anytime. You are then notified when your room is ready.
Download App
- The departure date will be confirmed during the check-in process. In the event a guest decides to check out prior to their confirmed departure date, they will be charged an early departure assessment in the amount equal to the applicable rate and taxes they were quoted for the night they are departing.
- Guests may change their departure date without penalty at the time of check-in, depending on the terms of the rate which they have reserved.
The Bell Desk is happy to assist with luggage.
Once you've completed Mobile Check-In, MGM Resorts offers key encoder tablets as an easy way to get your physical room keys upon arrival.
This option is available at the Front Desk lobby for your convenience.
How do I get my room keys
Check-In and receive your 'room ready' notification
- Complete your check-in process.
- After that, we will notify you when your room is ready. You’ll get a message either by email or SMS sent from your resort.
Find the key encoder tablet
Upon arrival, locate the key encoder tablet in the resort lobby near the front desk.
Follow the on-screen instructions
- Choose "Get a room key" on the key encoder tablet screen.
- Use the QR code in your MGM Rewards app Digital Key, or from an email or text message sent from your resort.
- Specify the number of keys you’ll need.
- Remove your key cards as soon as they are activated.
Unlock your stay!
Your key allows you to access elevators, pools or gyms, and unlock your room.
Conferences & Meetings
MGM Resorts is dedicated to providing support and services to help organizations, who share the same passion for environmental responsibility, extend these values when planning a meeting. A green meeting is an event in which environmental considerations are incorporated into planning and execution in an effort to minimize the environmental impact.
Resorts
Property maps are available at the front desk of many of our resorts. In addition, PDF versions of the property maps can be downloaded from each of the Hotel pages on MGMResorts.com.
Use of marijuana (weed), including but not limited to smoking, inhaling, ingesting, or using oils, lotions, or other transdermal introduction of, is prohibited at all MGM Resorts properties notwithstanding approval of recreational use in Nevada. State law prohibits use of marijuana in public places. Use of marijuana is also prohibited in guest rooms at all MGM Resorts properties in Nevada, consistent with the discretion afforded private property owners under the State law authorizing use of recreational marijuana in non-public places. And marijuana use continues to be prohibited at MGM Resorts properties outside Nevada. Notably, the vast majority of our guest rooms are non-smoking and therefore smoking of any substance in those rooms is prohibited. If marijuana in any form is observed, the property will take the necessary steps to ensure compliance with the law and Company policy.
Please note that e-cigs, vapors, hookahs, marijuana etc. fall under our non-smoking policy. Cleaning fees will be applied to smoking in areas that are non-smoking. We do have designated smoking areas throughout the casino, bars, and other areas of many of our resorts. Contact a resort employee for location information regarding designated smoking areas.
Things to Do
All of our properties have pools.
Yes, guests can use the resort pool on the day of departure. If guests have checked out of their hotel room, they will not be able to bill back to the room from the pool café, lounge, or bar.
Our resorts do not offer pools specifically for children.
The following properties offer pools that are Adult (18+ years) only: ARIA, Bellagio, Excalibur, Mandalay Bay, MGM Grand, and The Signature at MGM Grand. There is more information about each of our resort pools on the website.
In Las Vegas both the MGM Grand and Mandalay Bay offer lazy rivers.
Guests can book a cabana online. In addition, you can contact your concierge to assist in booking a cabana on the property. Some pools offer cabana reservations to guests and resort visitors.
For many of the resident shows at MGM Resorts guests will have the option to review the seating chart for the theater before they book tickets. Use the online Entertainment Guide to find and book tickets for a show, concert, or event during your next vacation.
Some show tickets are available to print at home. For other show tickets you must pick them up at the box office at the resort the show takes place.
If you lost your tickets you must go directly to the Box Office no earlier than 15 minutes prior to show time to have a lost/stolen voucher issued.
Yes, you can book a spa reservation or salon appointment online by first selecting the resort where you would like to make a reservation. Click here to select the resort.
You can make a dining reservation online from any restaurant information page or you can contact Central Reservations at 855-788-6775.
Directions for signing on to the hotel Wi-Fi are available at the front desk of each resort. If you did not receive directions at check-in please call the front desk.
All Las Vegas resorts have business centers.
Yes, please contact the Business Center at your resort for more information.
Our Concierge team can assist with any of your tour requests, including tours of Las Vegas or the surrounding area such as the Hoover Dam and Grand Canyon.
After Your Stay:
Contacts & Feedbacks
Please contact Security at the resort you lost it.
The fastest way will be to request your folio online.
Please contact the Front Desk at the property you’re staying at.
If you booked with us directly, we will be sending you a brief survey for feedback on your visit. If you would like to provide feedback during your stay, please contact our Guest Services team at the resort in which you are staying.
Please see a Front Services Supervisor for assistance.
Resort-Specific FAQs:
ARIA
ARIA opened December 16, 2009.
ARIA has 4,004 guestrooms, including 568 suites
The term “CityCenter” was used to describe the multi-resort development of ARIA, Vdara, Crystals and Veer Towers. “ARIA Campus” is now the term used to encompass this development area.
ARIA consists of multiple room types with different ratings for AAA and Forbes. The ARIA Sky Suites are a 5 Diamond (AAA) & 5 Stars (Forbes) tower while the ARIA Las Vegas resort is a 5 Diamond (AAA) & 4 Stars (Forbes) resort on the Las Vegas Strip.
Please feel free to explore and enjoy your mini bar. You may remove items for 60 seconds to review ingredients before purchasing. A menu has been provided on your in-room tablet under Guest Services.
In-room mini bars are not set to the recommended food safety temperature of under 40° F (4° C). To request a personal fridge, please contact the Front Desk. Additional fees may apply.
Bellagio
Construction on the Bellagio began in May 1996 and it opened October 15, 1998.
The Fountains of Bellagio have more than 1,200 dancing fountains on a lake of more than 8.5 acres of water. Click here for more information about the Fountains of Bellagio, including show times and videos.
Bellagio has 3,933 guest rooms, including 512 suites.
Bellagio is inspired by the villages of Europe and is named for the city of Bellagio, Italy.
Bellagio is a 5 Diamond (AAA), 4 Star (Forbes) resort & casino on the Las Vegas Strip.
Vdara
Vdara Hotel & Spa in Las Vegas is an exclusive, non-gaming, smoke-free environment. Guests wishing to visit a casino may visit nearby ARIA or Bellagio.
Vdara Hotel & Spa is a 57 story tower-style hotel that opened December 1, 2009.
Vdara Hotel & Spa is jointly owned by MGM Resorts International and Dubai World.
Vdara Hotel & Spa in Las Vegas has 1,495 suites.
Vdara Hotel & Spa shares its parking portico with the ARIA Resort which connects via a short walkway; only a 2-minute walk from the Vdara. Bellagio is connected to the Vdara via a free tram which provides guests’ access to Bellagio, Vdara, ARIA, and the Shops at Crystals.
Vdara Hotel & Spa is a 4 Diamond (AAA), 4 Stars (Forbes) resort on the Las Vegas Strip.
Please feel free to explore and enjoy your mini bar. You may remove items for 60 seconds to review ingredients before purchasing. A menu has been provided on your in-suite tablet under Guest Services.
Additional fees may apply if you store personal perishable items in the in-suite mini bars, as they are not set to the recommended food safety temperature of under 40° F (4° C). Please use the complimentary in-suite fridge for such items.
MGM Grand
MGM Grand Las Vegas has 5,044 guest rooms, including 751 suites.
The MGM Grand Las Vegas is owned by MGM Resorts International.
Will call will be located within the box offices. You may pick your will call tickets up at any of our Box Offices in the casino. There are unique ticket offices for each theater, please consult the property map or ask a staff member at the resort for directions.
MGM Grand Las Vegas opened December 18, 1993.
No, the Lion Habitat at MGM Grand has closed.
Many seat types can be purchased online at MGMResorts.com. For VIP package seats, please call Central Reservations at 855-788-6775.
The Rainforest Café at MGM Grand Las Vegas closed in 2015. The space is currently occupied by the new interactive gaming experience Level-Up.
The Front Entrance of MGM Grand Las Vegas features a 100,000-lbs bronze lion statue. The 45-foot-tall lion, perched atop a 25-foot pedestal, is the largest bronze statue in the U.S.
The MGM Grand Las Vegas consists of multiple types of rooms with various ratings. The The MGM Grand overall is rated as a 4 Diamond (AAA) Resort on the Las Vegas Strip. While the MGM Skylofts are 5 Diamond (AAA) & 5 Stars (Forbes) suite and the MGM Grand West Wing King Rooms are 3 Diamond (AAA) rooms.
The Signature at MGM Grand
Yes, guests of the Signature at MGM Grand can access the MGM Grand Resort through an indoor walkway. Guests will need to use their room key card to access the walkway when returning from the MGM Grand.
No, The Signature at MGM Grand does not have a casino. It is connected via indoor walkway to the MGM Grand casino and is available for guests to use 24 hours a day.
The Signature at MGM Grand of three towers. Each tower is comprised of 576 suites, for a total of 1,750 rooms.
The Signature at MGM Grand is 4 Diamond (AAA) rated resort in Las Vegas.
The Signature at MGM Grand was built in three phases, beginning in 2003. The first tower opened in 2006 for occupancy.
The Signature at MGM Grand is connected to the MGM Grand via a covered walkway. The walk to MGM Grand Las Vegas can take 10-12 minutes. Guests can also walk along E. Harmon St. to access the Las Vegas Strip directly. The walk is roughly the same, at 0.6 miles (0.9 km) or 12 minutes.
Mandalay Bay & Delano Las Vegas
Mandalay Bay opened March 2, 1999.
Mandalay Bay has 3,211 rooms, including 436 suites
Guests have access to the beach and pool areas at Mandalay Beach and the Delano Las Vegas. Non-guests can visit the pool with a cabana reservation, which can be made online. Non-Hotel guests are permitted at Moorea Beach Club, however entrance fees may apply.
MGM Resorts International owns the Mandalay Bay resort.
Mandalay Bay has one pool open year round for guests.
- 41,178 sq ft
- 1,640,270 gallons
- Depth averages 4 ft
- Heated water recirculates every 2.5 hours
- Waves are currently 3.5 ft every 90 seconds throughout the day
- 15 yards of sandy beach fronts the wave pool
- Minimum height requirements: 48" tall or above
- There are NO tube rentals, guests must purchase tubes at the gift shop ("Tube Shack")
*Guests can bring in their own tubes (cannot be larger than 48 inches or smaller than 36 inches
THE Hotel closed and Delano Las Vegas opened September 2, 2014. Delano is a 64-level tower featuring 1,117 suites.
Yes, guests of Delano Las Vegas can access the Mandalay Bay through a connected corridor with shops and restaurants.
Mandalay Bay & Delano Las Vegas are both 4 Diamond (AAA) resorts on the Las Vegas Strip.
New York-New York
New York-New York opened January 3, 1997 and is owned and operated by MGM Resorts International.
New York-New York has 2,024 rooms, including 104 suites.
In addition to the live music in The Park and at the Brooklyn Bridge, guests are encourage to stop by the Bar at Times Square to experience the #1-rated dueling piano show in Las Vegas!
The New York-New York Hotel & Casino is a 3 Diamond (AAA) resort on the Las Vegas Strip.
Excalibur
Excalibur Hotel & Casino opened June 19, 1990 and is owned by MGM Resorts International.
Excalibur Hotel & Casino has 3,981 guest rooms, including 41 suites.
Excalibur Hotel & Casino is a 3-Diamond (AAA) resort on the Las Vegas Strip.
Luxor
The Luxor Resort & Casino opened October 13, 1993 and is currently owned by MGM Resorts International. An addition of the twin 22-story towers opened April 1998.
Luxor Resort & Casino and has 4,400 guest rooms, including 487 suites.
The iconic pyramid hotel on the Las Vegas Strip is the Luxor Hotel & Casino. It’s an Egyptian-themed resort with attractions such as Titanic: The Exhibition, Bodies: The Experience, comedian Carrot Top, Fantasy, and HyperX Esports Arena.
The Luxor Resort & Casino is a 3-Diamond (AAA) resort on the Las Vegas Strip.
Luxor is 30 stories tall and slightly smaller than the original.
Approximately 42.3 billion candelas visible for up to 275 miles. It is visible from space when fully powered on.
Beau Rivage
Beau Rivage opened March 15, 1999 in Biloxi, MS. It was developed by Steve Wynn and is currently owned & operated by MGM Resorts International.
There are approximately 8 casinos in Biloxi, MS. Only Beau Rivage is owned and operated by MGM Resorts.
MGM Grand Detroit
The permanent casino resort, MGM Grand Detroit, opened to the public on October 3, 2007.
The MGM Grand Detroit is a 4 Diamond (AAA), 4 Star (Forbes) resort in Detroit.
MGM National Harbor
MGM National Harbor began construction in May 2014. It is owned and operated by MGM Resorts International.
The MGM National Harbor casino resort opened on December 8, 2016.
MGM National Harbor has an unrivaled setting offering stunning panoramic views of the eastern shore of the Potomac River in Maryland. The $1.4 billion LEED® Gold Certified resort, sits a short distance from Washington, D.C. to the north and historic sites, including George Washington's Mount Vernon estate across the river in Virginia.
Parking:
Services & Fees
- After extensive review and analysis, MGM Resorts launched a $90 million parking strategy to expand and enhance parking infrastructure and the parking experience. This strategy will address the long-term increase in visitation to Las Vegas along with changing consumer tastes and demands.
- We are building a new $54 million parking facility near the northwest corner of Excalibur to absorb further growth and to enhance the experience for attendees of events at the T-Mobile Arena and other nearby resorts and entertainment venues.
- We are investing an additional $36 million in upgrades and enhancements to our existing parking facilities.
- Similar to many other modern parking facilities, guests receive a ticket on entry and pay prior to returning to their cars.
- Parking enhancements being made as part of the overall program will enable guests to quickly find an available spot by following new dynamic signs and LED guidance lights. Pay On-Foot stations allow guests to pay before returning to their vehicles and exit seamlessly.
In Self-Park facilities, the first hour will be complimentary. This will accommodate brief errands, appointments, deliveries, and pick-ups, without having to pay.
Vehicles that are self-parked for over one hour will be subject to a parking fee. See Parking Terms and Conditions for details on Self-Parking rates and other terms, conditions, and requirements.
For all MGM Las Vegas resorts, there is a daily valet parking fee of $35 for Weekdays (Monday - Thursday) and a daily parking fee of $40 for Weekends (Friday - Sunday). Registered hotel guests and non-hotel guests are subject to different terms and conditions. See Parking Terms and Conditions for complete details.
- If you are a non-hotel guest, you should stop at a Self-Service Valet kiosk or valet booth, scan your Valet ticket and pay the charge with cash or credit with the booth cashier or credit card only at the self-service valet kiosk.
- Hotel guest Valet parking fee will be automatically charged to the room folio.
- When the valet ticket is paid, the system will signal for the car to be retrieved. Use your ticket to retrieve your vehicle.
There is no complimentary period for valet as there is in Self-Park. All valet customers will be charged based on the time they receive a ticket from the valet attendant.
If a guest has paid for Self-Parking on their room account, their room key will give them access to other MGM Resort Self-Park facilities during their stay at no additional charge.
The room key will remain active until 11:59 pm on the departure date.
Guests will be instructed to use the call button on the Pay-On-Foot kiosk to contact the Command Center. The parking staff will attempt to determine how long your vehicle has been parked so that the correct amount can be charged. Otherwise, you will be charged a lost ticket parking fee of $30.00.
The Valet system registers when every car when it arrives. We can accurately calculate your total fee.
There is no reduced rate for extended valet parking. When the vehicle is picked up the customer will be charged full valet rates for as many days as the vehicle was parked.
The same way you always have in Las Vegas – by offering the attendant a cash tip when you are handed your keys. Tipping is appreciated, but has always been at the discretion of the customer and will remain so.
No. Cash tips can be offered at valet pick-up.
Pay-on-Foot kiosks will accept payment for parking fees, but currently do not have the ability to add tips to a credit card payment.
Registered hotel guests at MGM Resorts hotels who pay the 24 hour valet parking fee at their home resort receive free parking during that time at all MGM resorts (self or valet), subject to availability.
Yes. Valet is a fee for service. Unless you are a Registered Hotel Guest, once you leave you will pay again if you return and use the service again.
MGM Rewards Parking Benefits
- Follow instructions and insert your MGM Rewards card as you enter the Self-Park facility
- OR Take a ticket as you enter and use a Pay-on-Foot Kiosk as you depart the resort. Insert your MGM Rewards card when payment is requested and your parking fee will be waived.
- MGM Rewards members who have achieved Pearl Tier Level and above are eligible for free Self-Parking, subject to availability.
- Gold Tier Level and above are eligible for free Valet parking, subject to availability.
- MGM Rewards members will need to have their valid MGM Rewards membership card with them to use their parking benefit.
- MGM Rewards members who are Pearl Tier Level and higher are eligible for free parking. You must have your valid MGM Rewards card with them when parking in order to utilize the benefit.
- An eligible guest who does not have his/her card can go to the MGM Rewards Desk and request a new card. The new valid MGM Rewards card can then be used on departure to utilize the free parking benefit, if eligible.
- The MGM Rewards Mastercard can also be used to validate parking. Simply enter the Mastercard itself into the slot marked for Pearl Tier Level and above members.
- MGM Rewards members who have achieved Gold Tier Level and higher are eligible for free Valet, subject to availability.
- Guest must have their MGM Rewards card with them to receive free parking benefit.
- Valet attendant will use a handheld scanner to swipe the guest’s MGM Rewards card on arrival. The system will apply the free parking benefit to the guest’s valet ticket.
- As the MGM Rewards guest departs the resort, they must stop at a Self-Service Valet kiosk or Valet booth, scan their Valet ticket and show their MGM Rewards card to the booth cashier or swipe their MGM Rewards card at the self-service valet kiosk.
- The parking benefit will be applied to their parking fee. When the valet ticket is paid, the system will signal for the car to be retrieved. When it is pulled up, the MGM Rewards member will hand the paid ticket to the Valet to claim their vehicle.
- If the MGM Rewards card was not swiped on arrival, the Valet attendant will ask to see the card, or, if using a kiosk, the guest will receive a prompt to swipe their MGM Rewards card.
- Yes. Free parking for eligible MGM Rewards members extends to Event Parking, subject to availability, when in effect at MGM Resorts venues.
- The MGM Rewards parking benefit is not available at the following garages during Vegas Golden Knights home games: The New York-New York garage (entrance from Frank Sinatra Drive) and the ARIA Event Parking Garage.
- MGM Rewards members will need to have their valid MGM Rewards card with them to use their parking benefit.
- MGM Rewards members may not share duplicate cards for parking benefits. Any unauthorized use of duplicate MGM Rewards cards to share parking benefits is subject to account deactivation.
- MGM Rewards cards will only activate parking gates once within a certain day period. Utilizing multiple cards, especially with friends or family members traveling together, will allow only the first user to open the gate. Subsequent users will be charged for their parking.
Tier updates are typically made within 24 hours. If your tier status advances during your stay, your parking benefit could be active the next time you enter one of our parking facilities.
- Parking charges paid on hotel room folios will be automatically credited to a guest’s MGM Rewards account.
- Parking fees paid at kiosks will not be automatically posted. Guests can take their paid parking receipt to the MGM Rewards desk in any resort and have Tier Credits posted to their account.
Multi Property Parking Benefit For Hotel Guests
- Hotel guests utilizing Self-Park use their room-key to access parking facilities.
- Hotel guests who choose to Valet receive a special Valet ticket when they park at their home resort. That ticket remains with them for the duration of their stay. It allows them to valet park at any MGM Resort property without having to pay again, subject to availability. Additional details will be available at check in.
- Valet guests show their special valet ticket at check-in and it will be linked to their room account.
- Self-Park guests show their parking ticket at check-in and use their guest room key card to open parking gates during their stay.
No. Registered Hotel Guests staying at Event Resorts will not be charged event rates. They will be charged regular parking rates during event periods
- Yes, a Valet Hotel Guest can valet at all MGM Resorts properties at no extra fee. Their home resort Valet ticket will be valid for all locations, subject to availability.
- Valet is limited to availability. If Valet is full at other resorts, guests will be offered Self-Park at no charge, subject to availability.
- No, except in the limited circumstances outlined above, hotel guests who pay for Valet should park in Valet at other resorts.
- If another resort is unable to accommodate them in Valet, the guest will be given access to Self-Parking at no charge, subject to availability.
Employee And Vendor Parking
- Employees who follow proper parking guidelines, as outlined by their individual property HR Department, park for free in designated employee parking areas.
- Employees who do not follow employee parking guidelines may be subject to disciplinary action and any applicable parking fees.
Vendor and tenant employees who follow proper parking guidelines, as outlined by the individual property, park for free in designated employee parking areas.
Event Parking
- During major events at one of our three Strip arena venues – T-Mobile Arena, the MGM Grand Garden, and the Michelob ULTRA Arena – resorts may implement Event Parking as a traffic control measure.
- This is part of an overall traffic control plan to help alleviate congestion near the event venue.
- Additional details are available at t-mobilearena.com/parking
Yes. MGM Rewards members need to have their valid MGM Rewards membership card with them to use their parking benefit.
- Event Parking will be in effect for vehicles arriving between 4:00 p.m. to 11:00 p.m. in designated parking facilities on designated event nights.
- Vehicles parking in these facilities during these periods are encouraged to purchase Reserved Event Parking in advance, available online at lasvegas.parkmobile.com.
Event Parking will vary depending on the type of event, expected attendance, and whether or not there are events at other resorts at the same time. A list of designated event nights can be found at lasvegas.parkmobile.com
No. Registered guests of resorts in Event Pricing status will be charged regular resort parking rates.
General Information
No. Motorcycles are not subject to parking fees. Motorcycles should drive around entry and exit gates without pulling a parking ticket.
There is no time limit for how long a guest can park. But there is no discount for long term stays. Daily rates will apply.
- We will generally be able to determine how long a vehicle has been parked in a garage and, in most cases, we will be able to charge the actual amount owed.
- The self-parking Lost Ticket fee, which is $30, is a last resort and will only be used in rare instances.
Yes, Pay-on-Foot kiosks print receipts. The kiosk will prompt the guest to select the receipt option.
Pre-paid parking for guests can be arranged in advance of the event. Discuss the situation with the manager prior to the date of your event.
No. Your parking fee will be waived by the department with which you are interviewing.
A guest has 60 minutes to depart the parking facility after paying at a Pay-On-Foot kiosk. This should provide ample time to exit even during events.
- We will continue to offer preferred parking and charging stations for electric and hybrid vehicles at many of our resorts, subject to availability.
- Hybrid and electric vehicles will be charged regular parking rates.
- Rental car companies will issue a card for your first exit from the facility.
- Rental cars parked in our facilities are subject to the same rates as other vehicles.
- When returning a rental vehicle, take ticket on entering parking facility, and turn it in to rental attendant with your vehicle keys.
You will need to pay for parking upon exit and then to return to the Front Desk of your home resort to have a new key magnetized. Turn in the valid parking receipt for reimbursement at your home hotel.
All MGM Resort parking facilities offer the required amount of ADA accessible parking. ADA accessible parking is offered on a space available basis and charged at the same rate as other parking.
- Resorts that have oversize parking areas will charge regular parking rates.
- For Excalibur, $30/$50 per day (0-24 hours) depending on length of vehicle. No grace period, MGM Rewards discount, or local discount. Fees can be paid by cash or credit at the oversized lot and cannot be charged to the room.
Resort surface lots are part of the fee parking program and will charge the same rates as garage facilities.
Parking staff will take your information and arrange to bill you.
- Yes. All entry/exits of our parking facilities are being upgraded. Lighting, cameras, and other aspects of the facilities are being enhanced for comfort, ease of circulation, and safety.
- A Central Parking Command Center has live operators on duty 24/7 who will be able to assist guests. Guests may contact the Command Center from any entry/exit point.
No. The system is configured to allow exit gates to open only once over a set period of time, preventing guests from sharing their key with other drivers.
- Each of our Entry/Exit gates has a call button that can connect you with someone in our 24-hour Parking Command Center.
- Call buttons are also available on our Payment Kiosks located in our resorts and parking facilities.
- Each parking facility will also be staffed by employees and supervisors from SP+, our professional parking partner. Any member of the SP+ team will be able to assist you.
Yes! First, we want to thank you for your service. The Military Veteran Program at MGM Resorts is available to any active duty military, members of the National Guard & Reserve, retired military, prior service and spouse of eligible military personnel. MVP members receive special discounts on rooms, restaurants, shows and attractions. Learn more about the program and its special offers on our Military Veteran Program (MVP) page.
Careers
Recruiting & Applications
Once you submit your application, a recruiter will carefully review it. If you are among the candidates selected to interview, you will be contacted regarding the next steps in the hiring process. Depending on the position, you may receive several emails from a number of different sources. We contract with third party vendors to handle parts of the hiring process like Video Interviews, Background Verification and Drug Testing. It is important to review all emails and follow any instructions they contain.
When you're excited about a company, it's natural to want to apply to several different positions. Before you apply for a position, review the job description carefully to make sure you have the right skills and qualifications to be considered for the position. The best strategy to landing a job with MGM Resorts International is to present yourself as the best candidate. Multiple job applications will not increase your chances to join our team. You will only be able to have 3 active applications at a given time.
To remove yourself from consideration for any of your active applications, please email talent@mgmresorts.com with the job title, the requisition number and your full name and pone number. It may take up to 3 business days to update your profile.
You can apply for a job with MGM Resorts using a desktop computer, laptop computer or mobile device such as a tablet. Applicants who require assistance accessing a computer or mobile device to complete their application can seek assistance through their local or regional One Stop Career Center.
For some of our positions, candidates will receive an email to complete a Video Interview from HireVue. The email includes a link and instructions for support and tips for a successful interview. You can complete the interview at your convenience using a smart phone, tablet or desktop computer equipped with a camera. Video interviews take about 30 minutes.
We use pre-employment assessments to learn more about you, your preferred work style and your strengths and abilities. There is no right or wrong answers but your answers will help us determine your suitability for the position which you applied. A pre-employment assessment takes about 30 minutes to complete and is best performed on a desktop computer. You will be notified once you have successfully completed the assessment.
If you did not meet the requirements for the position you applied to, your results will remain on file for 6 months at which time you can reapply for the same position. You are welcome to consider applying to other positions that you feel you are qualified to perform.
Yes, as long as you meet the requirements for an internal transfer. MGM Resorts employees must apply through the internal careers site.
To check your applications, or update your profile or application, please log on to your profile at [www.MGMResortsCareers.com](https:// www.mgmresortscareers.com)
The Work Opportunity Tax Credit (WOTC) is a federal tax credit available to employers for hiring individuals from certain target groups who have consistently faced significant barriers to employment. It is a workforce program that incentivizes workplace diversity and facilitates access to good job opportunities.
If you forget your password, you can request a password reset by simply clicking on the “Forgot Password” link that is found on the sign-in page. Your username is the email address you used when creating your candidate profile.
We offer extensive benefits and employee services that include important core benefits such as a choice of health care options, a 401(k) Savings Plan and life insurance. In addition, we offer a full spectrum of services and programs designed to enhance work and home life, as well as overall job satisfaction. Eligibility for the various benefits differs based on job classification and length of service with our Company. To learn more about our benefits, click here.
MGM Resorts International offers a wide variety of career opportunities which require different knowledge, skills and abilities. Our job postings will provide detailed information about job requirements so that candidates are able to determine whether they meet the necessary criteria for the position.
MGM Resorts International seeks to employ all qualified individuals and partners. Candidates are recommended to begin with their local or regional One Stop Career Center to gain support with seeking accommodations to complete the employment application. Candidates with further questions related to ADA compliance and accommodations should email us HERE.
MGM Resorts International offers multiple programs for college students, including internships and post graduate roles. Candidates with questions related to MGM college careers should email us HERE.
If you are legally eligible to work in the United States, you can apply for any position within MGM Resorts International.
Once you accept an Offer of Employment, you will receive email instructions from HireRight, our third party vendor who conducts background investigations. The email will provide a link to a secure online form to collect the necessary information for your background verification. You must complete this form within 48 hours of notification. If you have any questions about the background check process, click here to contact us.
Once you accept an Offer of Employment you will receive email instructions from Workday. The email will contain directions to our third party vendor HireRight, who conducts pre-employment drug testing. The email will contain their office location, hours of operation and a donor ID.. You must submit your drug test at the HireRight location within 48 hours of notification.
Once your pre-hire Background Check and Drug Test have cleared, you will receive a phone call from MGM Resorts International Employment to schedule processing. At that time, you will receive emails from Workday, our core HR system, to set up your Employee Profile.