Cancellation and Postponement Information

Cancelled Events

Orders purchased with a credit card will be refunded automatically to the credit card used for purchase. Please allow up to 30 days for this refund to reflect with your financial institution.

For guests who utilized a Third Party to secure tickets, please reach out to your original point of purchase for information regarding a credit.

Tickets purchased with Cash will be refunded by check upon request. To initiate the refund process, please follow one of the following actions below:

By Email:

  • Scan and send a copy of your ticket(s) to corporateticketing@mgmresorts.com
  • Include your Name, Contact Phone Number and complete Mailing Address in the body of the email
  • Upon validation, the credit will be processed in full and a check will be issued to you by mail within 6 weeks
  • Refund checks will only be issued to the account holder on file

By Mail:

  • Please send the physical ticket(s) to: 
    MGMRI Ticketing
    C/O Cancelled Show Support
    3780 Las Vegas Boulevard South  
    Las Vegas, Nevada 89158
  • Include your Name, Contact Phone Number and complete Mailing Address in the envelope
  • Upon validation, the credit will be processed in full and a check will be issued to you by mail within 12 weeks
  • Please be certain to keep a copy of the ticket for your files
  • Refund checks will only be issued to the account holder on file
  • We recommend retaining a copy of your original ticket for your records

Rescheduled Events

  • Tickets will automatically be valid for the new performance date, no action needed. Should you not be able to attend, you may request a refund in full within 30 days of the new show date being announced. Notification to ticket holders will begin on May 1 and include detailed instructions on how to obtain your refund. If your event had been rescheduled prior to May 1, your 30-day refund opportunity will commence upon notification.

Postponed Events

  • If your event has been postponed, hold on to your ticket as you will be able to attend the rescheduled date with your existing reservation. Notification to ticket holders will be issued as soon as a new date has been confirmed. If 60 days has passed since a show was postponed and no rescheduled date has been announced, a 30-day window for refunds may commence. If your event qualifies, detailed instructions on how to obtain your refund will be provided at that time.

Future Performances After September 30

  • If attending a Cirque du Soleil or a Showroom Event, you may cancel your show booking for a full refund, for any reason, for performances through November 30, 2020 up to 24 hours prior to show time.
  • If you secured tickets for an event at Park Theater, T-Mobile Arena, Grand Garden Arena, Mandalay Bay Event Center, or Mandalay Bay Beach, all sales are final. We look forward to hosting you at the show! Should you be unable to attend, we encourage you to utilize resale options.
     

Contact information for additional inquiries

Email Address: corporateticketing@mgmresorts.com  

Cancelled Events

Event Date Location Status
Academy of Country Music Awards  April 5 MGM Grand Garden Arena Cancelled
Aerosmith: Deuces are Wild May 20 - June 4 Park Theater Cancelled
Alejandro Fernandez September 15 Mandalay Bay Events Center Cancelled
All Elite Wrestling Dynamite May 27 MGM Grand Garden Arena Cancelled
Ana Gabriel  March 21 Mandalay Bay Events Center Cancelled
Axel by Cirque du Soleil  April 3 - 5 T-Mobile Arena Cancelled
Bert Kreischer July 24 & 25 The Mirage Cancelled
Bill Maher  March 13 - 14, June 5 & 6, August 14 & 15 The Mirage  Cancelled
Billboard Music Awards  April 29 MGM Grand Garden Arena Cancelled
Blue Man Group Through October 1 Luxor Cancelled
Bob Dylan June 20 Mandalay Bay Events Center Cancelled
Bob Marley  April 25 The Mirage Cancelled
Bon Jovi  June 20 T-Mobile Arena Cancelled
Bone Thugs n Harmony June 15 House of Blues at Mandalay Bay Cancelled
Boyz II Men Select Performances The Mirage Cancelled
Brad Garrett’s Comedy Club  Through September 30 MGM Grand Cancelled
Breaking Benjamin September 05 Mandalay Bay Events Center Cancelled
Brian Newman After Dark April 30 - May 16 NoMad Cancelled
Bruno Mars  April 20, 24, & 25  Park Theater Cancelled
Carrot Top  Through September 30 Luxor Cancelled
Chelsea Handler June 26 The Mirage Cancelled
Cher July, Aug, Oct, Nov 2020 Park Theater Cancelled
Chris D’Elia  April 17 & 18, August 28 & 29 The Mirage  Cancelled
Cirque du Soleil “O” Through September 30 Bellagio Cancelled
Cirque du Soleil KÀ  Through September 30 MGM Grand Cancelled
Cirque du Soleil Michael Jackson ONE  Through September 30 Mandalay Bay Cancelled
Cirque du Soleil The Beatles LOVE  Through September 30 The Mirage Cancelled
Cirque du Soleil Zumanity  Through September 30 New York-New York Cancelled
Dan + Shay The (Arena) Tour October 17 T-Mobile Arena Cancelled
Daniel Tosh March 20 - 21, May 8 - 9 The Mirage  Cancelled
Danileigh June 05 House of Blues at Mandalay Bay Cancelled
David Copperfield   Through September 30 MGM Grand Cancelled
EVO 2020 World Finals August 2 Mandalay Bay Events Center Cancelled
Fantasy  Through September 30 Luxor Cancelled
Gabriel Iglesias April 10 - 11, May 22, 23, & 24, September 11 - 12 The Mirage  Cancelled
George Lopez March 27 - 28, June 19 & 20, September 4 - 5 The Mirage Cancelled
Hans Klok Through end of year Excalibur Cancelled
Heather McMahan  May 01 The Mirage  Cancelled
iHeartRadio Music Festival 2020 September 18 & 19 T-Mobile Arena Cancelled
Iliza Shlesinger July 3 & 4 The Mirage Cancelled
Inoue vs Casimero  April 25 Mandalay Bay Events Center Cancelled
Jabbawockeez Through September 30 MGM Grand Cancelled
Jay Leno May 16 The Mirage Cancelled
Jim Jefferies July 31 & August 1 The Mirage Cancelled
Jonas Brothers  April 1 - 18 Park Theater Cancelled
Kathleen Madigan June 27, September 6 The Mirage Cancelled
Kevin James March 29 MGM Grand, Ka Theater Cancelled
Kohole Kai June 23 House of Blues at Mandalay Bay Cancelled
Lady Gaga April 30 - May 16 Park Theater Cancelled
Las Vegas Aces All home games Mandalay Bay Events Center Cancelled
Latin Billboard Music Awards April 23 Mandalay Bay Events Center Cancelled
Los Angeles Azules September 13 Mandalay Bay Events Center Cancelled
Mana September 11, 12, 14 Mandalay Bay Events Center Cancelled
Nery vs Alameda  March 28 Park Theater Cancelled
Niall Horan May 16 MGM Grand Garden Arena Cancelled
Pac-12 Men’s Basketball Tournament  March 12 - 14 T-Mobile Arena Cancelled
Party For A Cause ACM Beach Bash April 4 Mandalay Bay Beach Cancelled
Post Malone  March 14 MGM Grand Garden Arena Cancelled
Ray Romano & David Spade April 3 & 4 The Mirage Cancelled
Pepe Aguilar May 02 Mandalay Bay Events Center Cancelled
Rocky Horror Live April 19 House of Blue at Mandalay Bay Cancelled
Ron White June 12 & 13, August 7 & 8 The Mirage Cancelled
Santana Select Performances
 House of Blues at Mandalay Bay Cancelled
Shin Lim  Select Performances The Mirage Cancelled
SLS World Tour - Street League Skateboarding  March 26 - 28 Mandalay Bay Events Center Cancelled
Soulwax September 28 House of Blues at Mandalay Bay Cancelled
Starset May 27 House of Blues at Mandalay Bay Cancelled
The Australian Bee Gees  Through September 30 Excalibur Cancelled
The Black Crowes Present: Shake Your Money Maker Tour September 11 MGM Grand Garden Arena Cancelled
The Killers August 28 MGM Grand Garden Arena Cancelled
The Terry Bradshaw Show  All Dates Luxor Cancelled
Thunder from Down Under  Through September 30 Excalibur Cancelled
Tim Allen May 15 & September 26 The Mirage Cancelled
Tom Segura May 29 & 30, July 17 & 18 The Mirage Cancelled
Tournament of Kings  Select Performances Excalibur Cancelled
U.S. Open 9-Ball Championships  April 13 - April 18 Mandalay Bay Oceanside Ballroom Cancelled
Uncle Acid and the dead beats June 06 House of Blues at Mandalay Bay Cancelled
Vegas Golden Knights vs Arizona Coyotes  March 25 T-Mobile Arena Cancelled
Vegas Golden Knights vs Dallas Stars  March 17 T-Mobile Arena Cancelled
Vegas Golden Knights vs Detroit Red Wings  March 21 T-Mobile Arena Cancelled
Vegas Golden Knights vs Vancouver Canucks March 23 T-Mobile Arena Cancelled
Whitney Cummings  May 02 The Mirage  Cancelled
Wild ‘n Out  April 04 Mandalay Bay Events Center Cancelled
Zac Brown Band March 27 T-Mobile Arena Cancelled

 

Postponed Events

Event

Date

Location

 Status
All Elite Wrestling Double or Nothing  May 23 MGM Grand Garden Arena Rescheduled for May 29, 2021
Andre Rieu  March 20 T-Mobile Arena Rescheduled for February 28, 2021
Aventura March 28 & August 15 T-Mobile Arena Postponed
Bayside June 20 House of Blues at Mandalay Bay Postponed
Circa Survive May 25 House of Blues at Mandalay Bay Postponed
David Bisbal November 3 House of Blues at Mandalay Bay Rescheduled for October 26, 2021
Enrique Iglesias & Ricky Martin
 September 26 MGM Grand Garden Arena
 Rescheduled for September 25, 2021
George Strait August 28 & 29 T-Mobile Arena Postponed
Harry Styles September 05 MGM Grand Garden Arena Rescheduled to September 4, 2021
Hombres G June 11 House of Blues at Mandalay Bay Postponed
Iration Coastin' Summer 2020 August 29 Mandalay Bay Beach Rescheduled for August 14, 2021
Joe Rogan July 10 Park Theater Rescheduled for December 11, 2020
Justin Bieber June 02 T-Mobile Arena Rescheduled for June 4, 2021
KALEO - Fight or Flight Tour October 10 House of Blues at Mandalay Bay Rescheduled for July 10, 2021
La Oreja de Van Gogh  May 19 House of Blues at Mandalay Bay Postponed
LIT AF Tour: Martin Lawrence May 16 Mandalay Bay Events Center Rescheduled for December 4, 2021
Luke Combs October 23 T-Mobile Arena
 Rescheduled for September 25, 2021
Megadeth and Lamb of God November 7 Mandalay Bay Events Center Rescheduled for September 10, 2021
Michael Bublé May 09 T-Mobile Arena Rescheduled for February 12, 2021
Monster Magnet April 9 Mandalay Bay Events Center Rescheduled for February 11, 2021
My Chemical Romance October 11 T-Mobile Arena Rescheduled for October 8, 2021
Ozuna May 15 T-Mobile Arena Postponed
Psycho Las Vegas August 14, 15, & 16 Mandalay Bay Events Center Rescheduled for August 20, 21, & 22, 2021
Psycho Swim August 13 Mandalay Bay Daylight Beach Club Rescheduled for August 19, 2021
Rebelution July 31 & August 1 Mandalay Bay Beach Rescheduled for September 3 & 4, 2021
Roger Waters September 04 T-Mobile Arena Postponed
Tech N9ne April 12 House of Blues at Mandalay Bay Postponed
The Millenium Tour 2020 May 09 MGM Grand Garden Arena Rescheduled for May 30, 2021

 

Temporary Closure

Venue

Location
Bellagio Gallery of Fine Arts Bellagio
Bodies The Exhibition Luxor
Titanic: The Artifact Exhibition Luxor
Virtual Reality MGM Grand