Cancelled Events

Orders purchased with a credit card will be refunded automatically to the credit card used for purchase. Please allow up to 30 days for this refund to reflect with your financial institution.

For guests who utilized a Third Party to secure tickets, please reach out to your original point of purchase for information regarding a credit.

Tickets purchased with Cash will be refunded by check upon request. To initiate the refund process, please follow one of the following actions below:

By Email:

• Scan and send a copy of your ticket(s) to corporateticketing@mgmresorts.com
• Include your Name, Contact Phone Number and complete Mailing Address in the body of the email
• Upon validation, the credit will be processed in full and a check will be issued to you by mail within 6 weeks
• Refund checks will only be issued to the account holder on file

By Mail:

• Please send the physical ticket(s) to: 
  MGMRI Ticketing
  C/O Cancelled Show Support
  3780 Las Vegas Boulevard South  
  Las Vegas, Nevada 89158

• Include your Name, Contact Phone Number and complete Mailing Address in the envelope
• Upon validation, the credit will be processed in full and a check will be issued to you by mail within 12 weeks
• Please be certain to keep a copy of the ticket for your files
• Refund checks will only be issued to the account holder on file
• We recommend retaining a copy of your original ticket for your records
  

Rescheduled Events

• Tickets will automatically be valid for the new performance date, no action needed. Should you not be able to attend, you may request a refund in full within 30 days of the new show date being announced. Notification to ticket holders will begin on May 1 and include detailed instructions on how to obtain your refund. If your event had been rescheduled prior to May 1, your 30-day refund opportunity will commence upon notification.

Postponed Events

• If your event has been postponed, hold on to your ticket as you will be able to attend the rescheduled date with your existing reservation. Notification to ticket holders will be issued as soon as a new date has been confirmed. If 60 days has passed since a show was postponed and no rescheduled date has been announced, a 30-day window for refunds will commence. Detailed instructions on how to obtain your refund will be provided at that time.
  

Future Performances After June 30

• All sales are final. We look forward to hosting you at the show! Should you be unable to attend, we encourage you to utilize resale options.
  

Contact Information For Additional Inquiries
Email Address: corporateticketing@mgmresorts.com  

Impacted Events at MGM National Harbor

Event	Original Date	Status
Los Angeles Azules	March 13	Rescheduled for November 12, 2020
Kirkland v Hernandez	March 14	Cancelled
Motor City Live	March 20 & 27	Cancelled
The Bachelor Live	March 22	Postponed
Jon Dorenbos	March 28	Rescheduled for  September 12, 2020
Charlie Wilson	March 29	Rescheduled for January 8, 2021
Neha Kakkar	April 3	Postponed
Jack Hanna	April 4	Cancelled
Mike Tyson	April 5	Rescheduled for July 16, 2020
Cherry Blast featuring Nelly	April 11	Cancelled
Prograis v Hooker	April 17	Cancelled
Juanes	April 18	Postponed
Miku Expo: 2020	April 29	Rescheduled for September 8, 2020
Gilberto Santa Rosa	May 1	Rescheduled for November 20, 2020
Matt Fraser	May 6	Rescheduled for August 29, 2020
The Temptations & The Four Tops	May 9	Rescheduled for November 22, 2020
Boyz II Men	May 10	Rescheduled for February 11, 2021
Nelly	May 22	Rescheduled for October 30, 2020
Nick Swardson	May 29	Rescheduled for March 19, 2021
IMOMSOHARD	May 30	Rescheduled for January 16, 2021
Schitts Creek	June 6	Postponed
Deon Cole	June 12 & 13	Rescheduled for January 29 & 30, 2021
Maks & Val	June 16	Rescheduled for July 16, 2021
Flashback Funk Fest	June 19	Cancelled
Anthony Hamilton	July 25	Postponed
Alicia Keys	August 7	Postponed